Find an answer

One box over the whole library. It looks through:

Every recording, minute by minute — a hit opens the video at that moment
Every answer given under a session
Everything on Ask for everyone, answered or still open
Every tip
The settings tour, the ten questions across the four devices, and the free courses on Learn it yourself

You get the answer itself, not a list of links to go and read — and it says how old each one is, so you know whether to trust it in front of a member.

Or go straight to one.

Questions and answers Everything a trainer or a member has asked, with the answer under it. → The settings tour Twelve settings in plain English — what each one is, and what it does for them. → The same thing on four devices Ten questions, and what each is called on Windows, Apple, iPhone and Android. → Learn it yourself Free eSafety courses from the Government, and a way to practise on an iPhone or an Android without owning one. → Who is on this week, and when Anne's roster, read live. Who is in the room, at what time, and which slots are free. →

Type a word above — storage, scam, password, printing. It looks through everything at once: the answers under a session, the ones asked for everyone, the tips, and every minute of every recording — a hit in a video opens it at that moment.